Privacy Policy

Suffolk Cleaning Solutions

Last updated: [15/03/2026]

Suffolk Cleaning Solutions (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal data in accordance with UK GDPR and the Data Protection Act 2018.

1. Information We Collect

We may collect the following information when you contact us or request a quote:

  • Name

  • Email address

  • Phone number

  • Property address / postcode

  • Property details (size, bedrooms, pets etc.)

  • Any additional information provided in enquiry forms

We do not store or process card details directly.

2. How We Use Your Information

Your information is used to:

  • Provide quotes

  • Confirm availability

  • Deliver cleaning services

  • Process payments

  • Communicate regarding bookings

  • Comply with legal obligations

3. Payments

Payments are processed securely via Stripe.
We do not store your card details.

Stripe may process your payment data in accordance with their own privacy policy.

4. Data Storage

We store enquiry and booking information securely and only retain it for as long as necessary to:

  • Provide services

  • Maintain business records

  • Comply with legal requirements

5. Data Sharing

We do not sell or share your personal data with third parties, except:

  • Payment processors (Stripe)

  • Where required by law

6. Your Rights

Under UK GDPR, you have the right to:

  • Request access to your data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Withdraw consent where applicable

To exercise these rights, contact:

info@suffolkcleaningsolutions.co.uk

7. Cookies

Our website may use basic cookies necessary for site functionality and analytics.

8. Contact

If you have any questions regarding this Privacy Policy, please contact:

info@suffolkcleaningsolutions.co.uk
Suffolk, United Kingdom